Most Frequently Asked Questions

Q: How do I measure myself for a cane?
A: Follow these easy directions
1. Stand as straight as possible.
2. Make sure you are in the shoes you wear most often.
3. Allow your arms to hang at your sides. Do not lean forward
4. Take the measurement from your wrist bone down to the floor

Q: What is the correct way to walk with a cane?
A: Use the cane in the hand that is opposite the leg requiring support. Check with your doctor for specific needs.
Q: What is the return policy?
A: We offer a 100% satisfaction guarantee. If you are not satisfied with your purchase, call us at 1 877 472 3266 to receive an RMA number. Sorry, if a cane has been altered in any way, it cannot be returned. This does not include normal wear and tear or purchases that are more than 6 months old.
Q: What sizes do the canes come in?
A: Most of our canes come with a 36" long shaft, unless otherwise noted.
Q: Can my cane be cut?
A: Yes, we recommend you cut your own cane for a precise length. This can be easily done by slipping the rubber tip off the bottom and using a hacksaw, or bringing it to your local jeweler. We can cut it for you for a $7.00 fee.